Blue Byte Software

Overview on FAQs and Tips & Tricks for our games
Blue Byte Game Channel General questions, profiles, lobby
The Settlers IV General questions, technical, gameplay, multiplayer and lobby
Battle Isle: The Andosia War General questions, technical, lobby
The Settlers III FAQs
The Settlers III Tips & Tricks
Incubation
Extreme Assault
Archimedean Dynasty
The Settlers II
The Settlers II for Macintosh
Albion

 

Service Team Hotline

Have you got any questions about our games? Are you stuck in a particular mission? Please take a look at our FAQs to see whether they contain an answer to your question.
If you require further assistance, feel free to mail us. Please let us know the following details in your mail: Your computer’s configuration, including the processor type and speed, the amount of RAM, your graphics card, soundcard, Direct-X version and CD-ROM.* Our service team needs this information to be able to provide you with the best level of support as quickly as possible.

*You can locate this informaion either directly via Setttings -> Control Panel -> System,
or you can run the program DxDiag (e.g.under Programs -> DirectX -> Setup -> DxDiag.exe).

Customer Support USA
E-Mail: support@ubisoft.com
Homepage: http://www.ubisoft.com
 
Customer Support UK
E-Mail: techsupport@ubisoft.co.uk
Homepage: http://www.ubisoft.co.uk
 
Customer Support France
E-Mail: supportechnique@ubisoft.fr
Homepage: http://www.ubisoft.fr